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Embrace Quality Care’s Story

EMBRACE QUALITY CARE is a Registered NDIS Provider working under the NDIS Scheme operating throughout Australia. Our story is one of resilience, determination, and an unwavering commitment to providing top-notch care services to those who need it the most. Our beginnings trace back to a simple vision; a vision that centered on exceptional care. We set out to embark on a journey in the competitive yet rewarding world of healthcare services, determined to make our mark and transform lives. 

Over the years, we have expanded and diversified, bracing ourselves to tackle new challenges while firmly holding onto our core values of empathetic service and unparalleled care. We’ve faced numerous obstacles, but each one has only fueled us to emerge stronger, and more dedicated than ever.

Today, we stand as a testament to that unwavering spirit, an NDIS registered company that continues to strive for excellence in everything we do. Our team is composed of dedicated professionals who mirror this commitment in their actions, day in day out. Together, we endeavour to provide comprehensive care that encompasses not just physical well-being but mental and emotional health as well.

As Embrace Quality Care grows, we strive to improve and innovate constantly. Our focus is not just on addressing immediate health needs, but closely working with our clients, their families, and other involved professionals. Our aim? To ensure consistently excellent personalized service focused on enhancing the quality of life, promoting independence, and integration into the community.

Thank you for taking the time to read our story. To learn more about Embrace Quality Care or to become part of our growing family, please do not hesitate to get in touch.

purpose

Our Purpose

At Embrace Quality Care, our dedicated support team provides personalised services to enhance innovation and ensure our service users feel valued within their communities. We employ the key worker model to tailor services to individual needs and aspirations, empowering our service users to exercise their human right to pursue meaningful goals and make core decisions that matter to them.

To empower our service users to be confident in themselves and their abilities.

To encourage our service users to utilize their skills in participating in the community

To make life comfortable for our service users, their families, and caregivers

To promote a sense of belonging and self-worth of our service users

To promote awareness for a better understanding of people with mental illness and disabilities in the community.

Our Core Values

Embracing quality care values is crucial for promoting positive outcomes in various healthcare settings. Here are six key points highlighting the importance of embracing these values:
Patient-Centered Approach
Compassion and Empathy
Collaborative Teamwork
Ethical Practices
Continuous Improvement
Cultural Competence
Core Values

Our Values

Patient-Centered Approach
Compassion and Empathy
Collaborative Teamwork
Ethical Practices
Continuous Improvement
Cultural Competence

Care & Support

Provide Care

Our transparent and respectful service practice promotes person-centered approach by putting the participants at the center of decision making, choose on how they wish to live or change their lives, have control over their lives with no risk of harm, abuse, neglect or exploitation. We recognize the dignity of everyone.

First and foremost, allow me to express our heartfelt appreciation and genuine thanks for your interest in our services at Embrace Quality Care. It is our pleasure to inform you that our dedicated team is steadfastly dedicated to providing comprehensive, stellar services that are distinctly designed according to your unique needs and preferences.

We fully comprehend that locating the right services is often a journey filled with an abundance of queries and extensive considerations. With this in mind, we would love to extend a warm invitation to you for a non-obligatory consultation with us. This will provide an excellent avenue for you to gain a detailed understanding of our service provisions and how they could potentially align concurrently with your specific requirements.

There is a variety of contact methods we cater to. You are welcome to reach us via phone or email, at your convenience. You also have the option to fill out the contact form readily available on our official website. Please be assured, we have cultivated a friendly and highly competent team who are at all times prepared and more than willing to assist you with any inquiries or issues that you might have to deal with. Our absolute objective is to ensure that your association with us is as seamless and comforting as possible.

At Embrace Quality Care, we place profound trust that our passionate commitment to serving our clients is beneficial and we are excitedly looking forward to a possibility of working together with you.

Here are our contact details for your reference:
Phone number: 1800571926
Email: customercare@embracequalitycare.com.au
Headoffice Location: Level 1, Unit 14-295 High street, Penrith 2750

EXPLORE OUR SERVICES

Fast And Reliable Services

Supported Independent Living

Old care, Living

Supported Disability Accommodation

Disability Accommodation

Short-Term Accommodation

Housing & Accommodation

Community Participation

Community Support

Drop-In Support

Support
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Providing Exceptional Care

We give people the opportunity to live a meaningful, engaged and socially connected life by providing exceptional care and flexible services that respect the individual and their choices, to make a positive difference.

Our transparent and respectful service practice promotes person-centered approach by putting the participants at the center of decision making, choose on how they wish to live or change their lives, have control over their lives with no risk of harm, abuse, neglect or exploitation.

We recognize the dignity of everyone and aim to demonstrate integrity in all that we do, and are proudly service users focused.